Setting the Table: The Transforming Power of Hospitality in Business By Danny Meyer Cover Image
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Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise By Horst Schulze, Dean Merrill (With) Cover Image
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Building a Storybrand: Clarify Your Message So Customers Will Listen By Donald Miller Cover Image
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Raving Fans: A Revolutionary Approach To Customer Service By Ken Blanchard, Sheldon Bowles Cover Image
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Inspired: How to Create Tech Products Customers Love By Marty Cagan Cover Image
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The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary By Mark Sanborn Cover Image
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The Innovator's Dilemma: When New Technologies Cause Great Firms to Fail By Clayton M. Christensen Cover Image
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The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets By Micah Solomon, Herve Humler (Foreword by) Cover Image
By Micah Solomon, Herve Humler (Foreword by)
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Delivering Happiness: A Path to Profits, Passion, and Purpose By Tony Hsieh Cover Image
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The JOLT Effect: How High Performers Overcome Customer Indecision By Matthew Dixon, Ted McKenna Cover Image
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Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer By Carl Sewell, Paul B. Brown Cover Image
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Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service (A Disney Institute Book) By The Disney Institute Cover Image
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